Reject Code

How to Fix

R0000-500

To correct the SSN or Name entered on your return, select   Basic Information from the navigation bar at the top of the page >>   Personal Information. Resubmit your return through E-file on the navigation   bar.

FW2-502

To correct the Employer EIN, select Federal Section from   the navigation bar >> Enter Income Myself >> Wages and Salaries   >> Edit next to the W-2 entered and make any necessary corrections.   Resubmit your return through E-file on the navigation bar.

FW2-505-01

You must contact your employer and obtain the EIN used in   the tax year. To correct the EIN number in your account, select Federal   Section from the navigation bar>> Enter Income Myself>> Wages and   Salaries >> Edit next to the W-2 entered. Resubmit your return through   E-file on the navigation bar.

R0000-503

To correct the   Spouse's SSN or Name entered on your return, select Basic Information from   the navigation bar at the top of the page >> Personal Information.   Resubmit your return through E-file on the navigation bar.

R0000-504-01

The Dependent SSN listed does not match the Name as   reported to the IRS by the Social Security Administration. To correct the SSN   or Name entered on your return, select Basic Information from the navigation   bar at the top of the page >> Dependents/Qualifying Person. Resubmit   your return through E-file on the navigation bar. If you feel this is in   error, please contact your local Social Security Office to verify and correct   the information. The Social Security Administration updates the IRS records   every ten days.

R0000-507-01

A Dependent on your return has already been claimed as a   dependent on someone else's return. To remove the Dependent from your return,   select Basic Information from the navigation bar at the top of the page >>   Dependents/Qualifying Person >> Delete next to the dependent in   question. Resubmit your return through E-file on the navigation bar. If you   feel this is an error, please print your return by creating a PDF document in   the summary section, sign, and mail the return for filing.

IND-031

The Prior Year AGI   or Prior Year Pin entered for the Taxpayer’s electronic signature does not   match the IRS master file. To correct this, please select “E-file” from the   Navigation Bar and then complete the E-file process by going through menu to   the Taxpayer Signature Page. (If there is a state attached to your filing,   please be sure to resubmit the state return as well) Here you can verify the   information that you entered. Please keep in mind that you need to enter only   one or the other prior year entry to sign your return. If you need to obtain   an alternate pin number from the IRS, please select the link on the Signature   page (located at the bottom) and enter the information requested by the IRS.   You will be issued a pin number that you can enter as your Prior Year Pin and   then check the box that states “Received Alternate Pin from IRS”. Continue   from this page through to the end and “SUBMIT” your return(s) to resend.

IND-032

The Prior Year AGI   or Prior Year Pin entered for the Spouse's electronic signature does not   match the IRS master file. To correct this, please select “E-file” from the   Navigation Bar and then complete the E-file process by going through menu to   the Taxpayer Signature Page. (If there is a state attached to your filing,   please be sure to resubmit the state return as well) Here you can verify the   information that you entered. Please keep in mind that you need to enter only   one or the other prior year entry to sign your return. If you need to obtain   an alternate pin number from the IRS, please select the link on the Signature   page (located at the bottom) and enter the information requested by the IRS.   You will be issued a pin number that you can enter as your Prior Year Pin and   then check the box that states “Received Alternate Pin from IRS”. Continue   from this page through to the end and “SUBMIT” your return(s) to resend.

SEIC-F1040-535

To correct the SSN   or Date of birth of the dependents entered, select Basic Information from the   navigation bar at the top of the page>> Dependents/Qualifying Person.   Select Edit to go to the entry screen and make any necessary corrections and   Continue to save your changes. Resubmit your return through E-file on the   navigation bar.

SEIC-F1040-501

To correct the SSN   or Dependent's Name entered, select Basic Information from the navigation bar   at the top of the page>> Dependents/Qualifying Person. Select Edit to   go to the entry screen and make any necessary corrections and Continue to   save your changes. Resubmit your return through E-file on the navigation bar.

F1040-522

The date of birth   for the Primary Taxpayer does not match the SSN listed on the IRS Master   File. Please select Edit Return to enter the program and select Personal   Information to review the information entered for the Primary Taxpayers SSN   and Date of Birth. If the information shown is correct, you will need to   contact your local Social Security Administration and verify the Date of   Birth they have for the Primary TaxPayer listed. Make any necessary   corrections and resubmit your return through E-file on the navigation bar.

F1040-523

The date of birth   for the Spouse does not match the SSN listed on the IRS Master File. Please   select Edit Return to enter the program and select Personal Information to   review the information entered for the Spouse's SSN and Date of Birth. If the   information shown is correct, you will need to contact your local Social   Security Administration and verify the Date of Birth they have for the Spouse   listed. Make any necessary corrections and resubmit your return through   E-file on the navigation bar.

F1099R-502-01

The EIN number   listed on the 1099R does not match the name of the payer per the IRS Master   File. To correct this information, please select Federal Section from the   navigation bar>> Enter Myself >>IRA/Pension and Social Security   Benefits >> Edit Next to the 1099-R or RRB-1099-R>> Edit next the   1099R listed >> verify the EIN number listed and the Payor name for   accuracy >> make the necessary corrections and CONTINUE to save your   corrections. Resubmit your return through E-file on the navigation bar.

FW2G-502

To correct the EIN   number on from Form W-2G, select the Federal tab and then Income. You can   select "Enter Myself" and go to Other Income. Then select   "Gambling Winnings" and Edit next to the W-2G in question. Select   Continue to Next Step to save your corrections and resubmit your return   through E-file on the navigation bar.

9999

An update to   correct this reject code was released 1/25/2012. Please resubmit your return   by selecting and completing the E-file section in your account.

SEIC-F1040-506-01

A child listed on   your return has already been claimed for EIC purposes on another tax return.   You must remove the dependent from your return in order to resubmit by   E-file. If you feel this is an error, please print your return by creating a   PDF document in the summary section, sign, and mail the return for filing.

SEIC-F1040-501-01

The SSN and name of   a dependent listed on Schedule EIC does not match the IRS records for that   dependent. If you feel this is in error, please contact your local Social   Security Office to verify and correct the information. The Social Security   Administration updates the IRS records every ten days.

IND-510

The spouse listed   on your return is listed as having already filed a tax return for this tax   year. You must remove the spouse from your return to resubmit the return by   electronic filing. If you feel this is an error, please print your return by   creating a PDF document in the summary section, sign, and mail the return for   filing.

F1040-524

The Primary Date of   Birth must match the Primary SSN as reported by the Social Security   Administration. To verify and correct the information, please select Basic   Information and then Personal Information. Make your corrections and select   "Continue to Next Step" to save your changes. You will then   resubmit your return through the E-file section. If you feel this is in   error, please contact your local Social Security Office to verify and correct   the information. The Social Security Administration updates the IRS records   every ten days.

F1040-525

The Primary Date of   Birth must match the Primary SSN as reported by the Social Security   Administration. To verify and correct the information, please select Basic   Information and then Personal Information. Make your corrections and select   "Continue to Next Step" to save your changes. You will then   resubmit your return through the E-file section. If you feel this is in   error, please contact your local Social Security Office to verify and correct   the information. The Social Security Administration updates the IRS records   every ten days.

F1040-526

The Spouse's Date   of Birth must match the Primary SSN as reported by the Social Security   Administration. To verify and correct the information, please select Basic   Information and then Personal Information. Make your corrections and select   "Continue to Next Step" to save your changes. You will then   resubmit your return through the E-file section. If you feel this is in   error, please contact your local Social Security Office to verify and correct   the information. The Social Security Administration updates the IRS records   every ten days.

F1040-512

The Dependent on   your tax return is listed as a Primary or Secondary Taxpayer on an already accepted   tax return. In order to e-file your tax return, you must remove the dependent   from your return by deleting the dependent in the Basic Information section.   If you feel this is in error, you will need to print, sign and mail your   return to the IRS for filing. The dependent will be required to file an   amended return to remove their exemption if claimed in error.

F1040EZ-524

The Primary Date of   Birth must match the Primary SSN as reported by the Social Security   Administration. To verify and correct the information, please select Basic   Information and then Personal Information. Make your corrections and select   "Continue to Next Step" to save your changes. You will then   resubmit your return through the E-file section. If you feel this is in error,   please contact your local Social Security Office to verify and correct the   information. The Social Security Administration updates the IRS records every   ten days.

F540-670

This reject code   usually indicates a discrepancy between the withholdings that you are reporting   and what has been reported to California. The most common correction for this   error is to go to the California State return and select the   "Payments" section. Go to "Withholdings from Form 1099"   and change the Form Type to "Blank" and delete the "withholdings"   you have entered. Select "Continue to Next Step" to save your   entries and exit the state return. Resubmit your return through the   "Efile" tab.

IND-181

You have received   Federal Reject Code IND 181.  The IRS   is saying that the 6-digit Identity Theft PIN you were issued is not present   on your return.  This number must be   correct and present on the return.    Please go back into your return and select Federal Section>>Miscellaneous   Forms>>IRS Identification PIN and enter the 6-digit Identity Theft PIN   issued by the IRS.  After making the   entry, you can resubmit the return again at no additional charge.  If you do not have the Identity Theft PIN   you were issued, you will need to contact the IRS directly at (800) 829-1040.